Privacy Policy
Executive Excellence Group Pty Ltd Last updated: September 2026
Who we are
Executive Excellence Group Pty Ltd (ABN 36 695 800 938, ACN 695 800 938) is a leadership advisory and development firm. Our website is execexcellence.com.au. We are based in Canberra, Australia.
This policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth), as a matter of good practice.
What we collect
We collect personal information when you subscribe to The Credibility Brief, complete a diagnostic or assessment, register interest in a program or event, take part in an EXCEED Leadership program, give 360 feedback, or contact us. This can include:
• your name, email address and organisation
• your diagnostic or assessment results, and your progress through a program
• if you are a 360 assessor, your name, email address and the feedback you give
• your emails and messages to us
• information about how you use our website, such as your IP address, browser and the pages you visit
We do not ask for sensitive information, such as health information. Please do not include it in free-text comments.
How we collect it
Mostly directly from you. We also collect assessor names and email addresses from the participant who nominates them. Where your employer funds your participation in a program, we may also receive information about you from them.
Why we collect it
• to run our programs, diagnostics, assessments and 360 process, and to give you your results
• to send you The Credibility Brief and other communications, where you have agreed to receive them. You can unsubscribe at any time.
• to respond to your enquiries and manage our business
• to improve our programs and methodology, using anonymised and aggregated data only. No individual is identifiable in any research output.
• to meet our legal obligations
We will only send you marketing communications where you have given explicit consent. You can withdraw consent at any time by using the unsubscribe link in any email we send.
Who we share it with
We use a small number of trusted service providers to operate our website and programs. Each acts as a data processor on our behalf and does not use your information for its own purposes:
Supabase, our database and secure login provider, which stores assessment and program records. This data is hosted in Sydney, Australia.
Resend, which delivers transactional emails such as your login code or link and program communications.
Kit (operated by ConvertKit LLC), our subscriber management platform, which stores your name, email address, and relevant tags such as your diagnostic profile.
Netlify, which runs the server functions that receive and process assessment and program submissions before they are stored. These functions run in the United States.
Anthropic, whose AI service produces a summary of the written 360 feedback in a participant's report, without any PII sent.
We do not sell, rent, or share your personal information with any other third parties for marketing purposes.
Program participants
Company-funded programs. Where your employer or organisation funds your participation, we share both your individual assessment results and cohort-level summaries with a designated contact at that organisation. We tell you this before you begin any assessment, and it is part of our agreement with that organisation.
360 feedback. Scores are shown to the participant by group: self, all others, manager, and all combined. Feedback from peers, direct reports and extended team is shown combined with others in the same group, and only once five or more assessors in that group have responded. A participant's manager, and any external stakeholder, may be recognisable from their feedback, and assessors in those groups are told this before they respond. We use an AI service to summarise the written comments in the participant's report. Only the text of the comments is sent to it, not names or email addresses.
Research: Assessment data may be used in anonymised, aggregated form to validate and improve the EXCEED Leadership program and its underlying methodology. No individual is identifiable in any research output, and no raw individual data is disclosed to any third party for research purposes.
Program participant data is retained for the duration of the program and for three years following its conclusion, after which it is permanently deleted unless you request earlier deletion.
Who we share it with
We use service providers to run our website, assessments, email and subscriber lists, hosting, analytics and AI summaries. We give each provider only the information it needs to do its job. We do not sell your personal information, and we do not share it with anyone else for marketing.
Overseas disclosure
Our core assessment and program records are stored in Australia. Where we use cloud-based or third-party platforms to deliver our services, including website hosting, email, subscriber management, analytics and AI tools, your personal information may be held or processed on servers located outside Australia, including in the United States. We take reasonable steps to ensure any such provider handles personal information consistently with the standards described in this policy.
Keeping it safe, and for how long
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. Access is limited to people who need it to work on our systems, under confidentiality obligations.
Program participants: we keep your records for the duration of the program and for up to three years after it ends. Newsletter subscribers: we keep your details while you remain subscribed. You can ask us to delete your information earlier, and we will, unless the law requires us to keep it. Our hosting providers also keep short-term technical logs, which can include IP addresses.
Website and cookies
We and our third-party providers use cookies and similar technologies to operate the website and understand how it is used. You can control or disable cookies through your browser settings. Doing so may affect some website functionality.
Your rights
You can ask us for access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You can withdraw your consent to marketing emails at any time. Email privacy@execexcellence.com.au and we will respond within a reasonable time.
If you think we have handled your information badly, tell us first. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Updates to this policy
We may update this policy from time to time. The current version will always be available at execexcellence.com.au/privacy. Material changes will be communicated to active subscribers.
